Refund policy
Refunds and Exchanges
All Sales are final. If you are unhappy with your purchase for any reason, you may return it for an exchange or store credit. Purchase price does not include shipping charges paid. All returns must be made within 14 days of receipt. Returned item must be in the original condition, in original packaging, and include a copy of the packing slip. All returns must be pre-authorized via email.
Buyers are responsible for return shipping costs. Return shipping is the responsibility of the customer and Limba Gal Jewelry is not responsible for packages lost in the mail. Please make sure you use a traceable shipping method to ensure it arrives.
Damaged Items
If items arrive damaged or broken we will replace the items, free of charge. If you are requesting an exchange for a different item you will be charged for return shipping and any additional amount if your new item is more than the original piece ordered.
To request a return or if you have questions about the status of your return, please contact info@Limbagal.com
Send items to:
Limba Gal Jewelry
PO BOX 607244
Chicago, IL
60660
*ALL CUSTOM ORDERS ARE FINAL SALE* - Because of the nature of these items, unless they arrive damaged or defective, I can not accept returns for custom or personalized orders. Please double check your order before submitting. I don't accept cancellations.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.